Privacy Policy

Privacy Policy

This Privacy Policy describes how Wooview ("we", "us", or "our") collects, uses, and protects information when you install or use the Wooview - All in one Shopify application ("App").

By installing or using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you install and use Wooview, we may collect the following information:

Store Information

We may collect information related to your Shopify store, including:

  • Store name

  • Store URL

  • Store ID

  • Shopify account information

  • Store settings and configurations required for App functionality

Customer Information

Depending on the features enabled by the merchant, the App may process customer-related information, including:

  • Customer name

  • Email address

  • Product review content

  • Product ratings

  • Customer uploaded images or media

  • Wishlist data

  • Shopping activity information

Order Information

To provide certain features, we may access:

  • Order ID

  • Product information

  • Purchase information

  • Order status

We only access order information necessary to provide App services.

Usage Information

We may collect technical information such as:

  • Browser type

  • Device information

  • IP address

  • App usage data

  • Error logs and performance data

2. How We Use Information

We use collected information to:

  • Provide and maintain Wooview features

  • Display product reviews and ratings

  • Manage customer wishlists

  • Provide signup popups and marketing tools

  • Improve store conversion and customer experience

  • Provide customer support

  • Monitor and improve App performance

  • Prevent abuse and security issues

3. Shopify Store Data

Wooview uses Shopify APIs to provide App functionality.

We only access Shopify data that is necessary for providing our services.

We do not sell, rent, or trade Shopify merchant data or customer information to third parties.

Shopify store data is handled according to Shopify's API requirements and applicable privacy regulations.

4. Customer Reviews and Uploaded Content

If merchants enable review features, customers may submit:

  • Reviews

  • Ratings

  • Photos

  • Other review-related content

Such content may be displayed on the merchant's storefront according to the merchant's configuration.

Merchants are responsible for managing customer-generated content displayed through their stores.

5. Email Marketing Features

If merchants use email-related features, Wooview may process email addresses and related subscription information to help merchants manage marketing communications.

Merchants are responsible for ensuring that their email marketing activities comply with applicable laws, including consent requirements.

6. Data Sharing

We do not sell personal information.

We may share information only when necessary:

  • To provide App services

  • With trusted service providers who support our infrastructure

  • To comply with legal obligations

  • To protect our rights and security

7. Data Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

However, no online service can guarantee complete security.

8. Data Retention

We retain information only for as long as necessary to provide our services or comply with legal requirements.

When a merchant uninstalls Wooview, we will remove or anonymize stored merchant data according to applicable requirements.

Merchant data deletion requests can be submitted by contacting us.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your information

  • Requesting correction

  • Requesting deletion

  • Restricting processing

To exercise these rights, please contact us.

10. Children's Privacy

Wooview is not intended for use by children under the age required by applicable laws.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@wooview.io

Company: Wooview